Privacy Policy

1. Introduction

Censify is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.

2. Information We Collect

We may collect the following types of personal data:

• Name, email address, and contact information
• Company name and business registration details
• Financial records and documents provided for our services
• Communication records, including emails and messages sent through our contact form
• Website usage data, including IP addresses, browser type, and pages visited

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our accounting and advisory services
• Communicate with you about your account, services, and enquiries
• Comply with legal and regulatory obligations
• Improve our website, services, and customer experience
• Send you relevant updates about our services (with your consent)

4. Disclosure of Information

We may share your personal data with third parties only in the following circumstances:

• With regulatory authorities such as IRAS, ACRA, or CPF Board as required for service delivery
• With trusted service providers who assist us in operating our business, subject to confidentiality obligations
• When required by law or to comply with legal processes

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. Financial records are typically retained for a minimum of 5 years in accordance with IRAS requirements.

7. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our website.

8. Your Rights

Under the PDPA, you have the following rights regarding your personal data:

• The right to access and request a copy of your personal data held by us
• The right to request correction of any inaccurate or incomplete personal data
• The right to withdraw consent for the collection, use, or disclosure of your personal data

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights under the PDPA, please contact us at hello@censify.sg.